A leading consumer advocate has ranked the insurance industry as worse than the banks in its dealings with consumer groups, citing a “take it or leave it, arrogant attitude”.
Speaking at the Insurance Council of Australia’s (ICA) 2011 regulatory update, Consumer Action Law Centre co-CEO Catriona Lowe said that over the past year the insurance . . . → Read More: Consumer advocate berates insurance industry’s ‘arrogance’
INTRODUCTION – Extract
There are as many bank deposit accounts in the world as there are adults. And yet, over half the adults in the world are ‘unbanked’. So, financial services, their governance and their development,are a key preoccupation, for consumers in rich and poor countries alike. Consumers are not some species in need of . . . → Read More: Protections called on World Consumer Rights Day
The Gillard Government has provided training for 40 Indigenous jobseekers who are ready to take on jobs in the retail sector following their graduation from the Retail Skills Indigenous Employment Program in Sydney today. This program was specifically designed to increase the take up of careers in the retail industry by Indigenous people, using . . . → Read More: Indigenous jobseekers trained for retail careers
We provide an explanation for the common finding that the effect of retirement on life satisfaction is negligible. For this we use subjective well-being measures for life and domains of life satisfaction that are available in the German Socio-Economic Panel (GSOEP) and show that the effect of voluntary retirement on satisfaction with current household income . . . → Read More: Retirement and subjective well-being (EU)
INTRODUCTION – Extract
Financial exclusion is a growing concern for an increasing number of citizens and organizations which aid those on low incomes and/or with debt problems as austerity economic begin to bite. The escalating cost of living, especially in food, petrol and utilities, growing unemployment (Elliott 2011) and persistent debt problems, including the issue . . . → Read More: Financial exclusion and social housing (UK)
At a time when more workless people in the UK are being mandated into highly conditional welfare to work programmes, this article engages with critiques of neoliberalism to argue that such policies cannot be shown to have a major impact on outcomes but are pursued for political reasons. Through a systematic review of the . . . → Read More: Welfare-to-work policy – critical evaluation (UK)
Former Prime Minister Tony Blair believed that the cornerstone of social mobility was a university degree. His aim during his ten years in power was to achieve a university participation rate of 50 per cent, though he never quite succeeded in this goal.
Given the high rate of graduate unemployment at present this agenda has . . . → Read More: Schools ‘failing’ young people with vocational ambitions – Demos (UK)
Over the last 15 years the role of community and the importance of the neighbourhood have grown in regeneration policy in the UK. With the present economic climate, the imposition of harsh public-sector spending cuts and a reliance on self-help under the ‘Big Society’, there is a need to examine the way in which . . . → Read More: Developing a ‘mutual neighbourhood’ (UK)
Young people’s subjective experience of homelessness is constituted by particular social processes which to this point have not been explicitly theorized. This article draws on qualitative interviews with young people who have experienced or are experiencing homelessness in order to argue that homelessness carries a symbolic burden, the acknowledgement of which is crucial to understanding . . . → Read More: The symbolic burden of homelessness – Towards a theory of youth homelessness as embodied subjectivity
Debate continues to rage as to the veracity of evidence around the permanence of climate change. There is no doubt that changes are occurring across the world and that these changes are causing significant social hardship, including food and water insecurity and large-scale movements of people. What is also emerging in research across the world . . . → Read More: Gender and climate change in Australia
The purpose of this study was to develop a Community Care Research Agenda to give direction to research across community-based services for older people, for the next 3–5 years. This study used a four-round Delphi method to verify, rate and rank research questions and issues identified by sector stakeholders. Thirty panellists were selected to represent . . . → Read More: Development of a community care research agenda for Australia
An article examined the views and experiences of residents who had benefited from social housing modernization. Residents reported significant improvements in the appearance, functionality, and manageability of their properties; they felt more proud of their homes and were more likely to make additional improvements to them.
SOURCE: Journal of Urban Regeneration and Renewal, Volume 4 . . . → Read More: From house to home – residents’ perceptions of housing modernisation (UK)
Do you ever get introduced to someone at a lunch meeting or a networking event, and before the conversation is over you forget the person’s name? If the answer is yes, you’re not alone. The average person remembers between 25% and 50% of what he or she hears, according to most studies. That means that . . . → Read More: Listening is critical in today’s multicultural workplace